What is included
- Windows startup, update and error troubleshooting
- Application and driver installation/checks
- Performance and stability troubleshooting
- Printers, peripherals and connected devices
- Basic SSD, RAM and PC component diagnostics
Typical scenarios
- A PC has become slow or unstable
- An update caused errors or a driver disappeared
- A new SSD, memory module or peripheral needs setup
- An application will not start or conflicts with Windows
- A printer or other device is not detected correctly
What to prepare
- Computer or laptop model
- Windows version if known
- Exact error text or screenshot
- What changed before the issue started
- Whether remote troubleshooting is possible
How the work is handled
- Clarify the symptom and expected result.
- Choose a safe remote or on-site format.
- Agree on the scope and price or range.
- Perform only the agreed actions and verify the original issue.
Service boundaries
The standard service does not include laboratory data recovery from physically damaged drives, board-level soldering, account-security bypasses, unlicensed software installation or actions that would compromise device security.
How pricing works
Pricing depends on the cause and agreed scope of the task. After the initial assessment, we provide a price or clear range before paid work begins.
Frequently asked questions
Can this be solved remotely?
Yes, when the task does not require physical access to the equipment. We clarify the symptoms first and agree on the support format.
Do I have to provide my password?
No. We do not ask you to send passwords or OTP codes. If a password is required, you enter it yourself.
What about my files?
Before any action that could affect data, we discuss the risk and backup. Risky operations are not performed without agreement.